Carol Reed

So how does one actually FIX the problem? I followed your steps and when I got to step 7 (Go to Appearance >> Theme Options >> Restore Default), it broke my DEV site. The wordpress logon prompt no longer appears and I cannot access the dashboard:

This site can’t be reachedCheck if there is a typo in home.
If spelling is correct, try running Windows Network Diagnostics.
DNS_PROBE_FINISHED_NXDOMAIN

Thank god it’s my DEV site and not the live site or I would be really mad that your theme took my website out of commission!

So please tell me EXACTLY … STEP BY STEP … what I need to do to fix this! And NO I’m not giving you my logon/password to my dashboard!